ACTE Corporate Travel Day in ITB Asia

17 October 2019

Event Sponsors:







Travel Buyers:
You have complimentary access to ACTE events, including full access to ITB Asia, 16-18 October 2019. To register, scroll to the bottom of this page and sign in!

Travel Suppliers: If you would like to get a 3 Day Trade Visitor Pass for 16-18 October 2019, ACTE is glad to offer you a 50% discount. The discount code is:  TV-ACTE50To register, please follow this linkThe manual to redeem the 50% discounted ticket is available here.

Venue: Level 3, Begonia 3010A/B, Sands Expo & Convention Centre

As Asia’s leading destination for business, leisure and entertainment, Marina Bay Sands is home to multiple unique and vibrant attractions and a creator of world-class experiences for our guests. From breath-taking hotel rooms and suites, to extensive and highly flexible event spaces, world-class dining, entertainment, and shopping, guests are able to enjoy the best we have to offer in a single destination.

 +65 6688 8888


09:00 - 09:30 | Registration & Networking

09:30  - 09:45 | Welcome & Opening Remarks

Leigh Bochicchio, Executive Director, ACTE
John Holden, Regional Director, Asia, ACTE

09:45  - 10:00 | ACTE Latest Research

ACTE Research provides key insights into today's industry challenges and issues to position corporate travel programmes for success and to meet the needs of the modern business traveller. Join us to hear highlights and key takeaways from research published in the past year as well as a sneak peak of soon to be released projects!

Leigh Bochicchio, Executive Director, ACTE

10:00 - 11:15 | Booking Tools and Technologies: One Size Does NOT Fit All in Corporate Travel

80% of trips are completed by 20% of travellers. Those 20% are the frequent modern business travellers. The majority of online booking tools and user experiences across platforms are built for the frequent business travellers wants and needs, leaving infrequent travellers in the dust in terms of a user experience that fits their needs.  This can impact adoption of online booking tools which in turn impacts travel programme compliance. Bottom line: one size does not fit all when it comes to online booking technologies and tools. But do travel mangers feel the same way?  What is the consensus in terms of what qualifies a traveller as “frequent”?  This session will explore the latest ACTE research conducted in collaboration with American Express Global Business Travel on the findings of the current state of booking tools and technologies and more.

Sanghamitra Bose, General Manager Singapore and Thailand, American Express Global Business Travel
Dr. Carl Jones, Vice President, Head of Travel Development, APAC and Greater China, SAP Concur
Peter Koh, Asia Strategic Sourcing Manager, Travel & Professional Services, Corning

John Holden, Regional Director, Asia, ACTE

11:15- 11:30 | Coffee & Tea Break

11:30- 11:45 | Ignite Presentation, Japan Airlines
Japan Airlines Transformation - 10 Year Vision

Shirley Yuen
, Regional Director - Global & Strategic Sales, Asia Oceania Sales Office, Overseas Regional Sales, Japan Airlines

11:45 - 12:45 | Are You Ready for Destination X? How to Win Traveller Trust and Loyalty in the Post-booking Ancillary Game
Destination X is the largely untapped and dynamic destination services marketplace. The market for travel activities is set to reach $183 billion by 2020. At the same time, the number of travel bookings through mobile phone is increasing. Are corporate travellers prepared as they arrive in Destination X? Are their ancillary needs met? Learn how Travel Managers can provide a seamless and truly stress-free experience for their corporate travellers through mobile technology. This session will reveal:
 - 8 key trends related to the challenges and opportunities in the Destination X  marketplace;
 - Real traveller problems/challenges and possible solutions; and
 - Mobile technology’s role in ancillary destination services and how it can help meet employee travellers’ demands for personalised, easy and instant access to destination services.

Speaker & Moderator:
Edgar Vega, Commercial Head of APAC – Mobile, Amadeus

Amarnath Lal Das
, General Manager - India Travel, Accenture Solutions Pvt. Ltd. 
Michaela Rousseau
, Senior Vice President, APAC Travel Manager & Global Travel Management Company Strategy Lead, Citi 
Kenji Soh
, Executive Director, APAC Head of Travel, Goldman Sachs

12:45 - 13:45 | Networking Luncheon

 13:45 – 14:00 | Ignite Presentation, Millennium Hotels & Resorts

Yvonne Chia
, Regional Director of Sales  - Corporate, Millennium Hotels & Resorts

 14:00 – 15:15 | The Sharing Economy, Challenges and the Future

Airbnb for Work and Grab for Business shares insights into the challenges and the future of the business. They will answer questions raised from the forum participants, based on an online survey conducted before the event.

Dileep Kannan
, Regional Director, Grab for Business
Alvan Aiau Yong, Regional Lead, Airbnb for Work

Pat Chua
, Travel & Meeting APAC, Apple


15:15 - 15:30 | Coffee & Tea Break

15:30 - 16:45 | Building Customer Loyalty through Airline/Alliance Corporate programme

           Derek Ho
, ACTE Board Member - Asia, Regional Vice President, Global Sales Asia Oceania, Japan Airlines

Anthony Potts
, oneworld Global Sales Manager, oneworld
Belinda Sin, Sales Manager, American Airlines
Steve Smith, Vice President and Head of Global Sales, Japan Airlines

16:45  - 17:00 | Closing Remarks

Leigh Bochicchio, Executive Director, ACTE
John Holden, Regional Director, Asia, ACTE

17:00  - 18:00 | Closing Cocktail Reception





Become a member of ACTE today and receive up to 30% off the non-member registration rates.

All prices below are in USD

ACTE Corporate Buyers & GOV/NGO's/Faculty Pricing: 


  • $0*


  • $99

Supplier Pricing: 


  • $105


  • $150

Processing Fee: $10
Cancellation/No Show (Buyer) Fee: $25
Cancellation Fee (Others): $25
Transfer Fee: $25
Administration Fee: $25

*Registration fees for ACTE events are now included as an enhanced membership benefit for business travel managers. This offer extends to all existing travel manager members and any new travel managers who join ACTE in 2019. A nominal non-refundable processing fee $10 is required at the time of registration and membership must be valid throughout the event date(s). Corporate buyer members who cancel their registration less than 7 days prior to the forum or who are no shows will be charged a $25 cancellation fee.


ACTE invites qualified bloggers, journalists and reporters for news dailies, financial publications, business travel publications, and broadcast media to submit a registration request for press credentials expressly for the purpose of editorial coverage. Press credentials limited to two per media outlet. Advertising sales staff may not register as press. To submit your request for a complimentary press registration, contact us.

If you have questions, would like to register someone else, or have a registration requiring an invoice for payment contact us. To view the full event policy click here

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