Brussels Education Forum with BATM

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Payment Solutions:
Guidance through changes in regulations, best practices and pain points.

Due to the changes in the European legislation regarding payments, there is a need to have a better understanding on how the fees and surcharges are calculated. Why are these different per country, per merchant, depending on who makes payment and where the payments are made? Also important to know how it impacts the payment solutions for the Benelux Companies. This legislation is impacting all players in the industry: travellers, corporates but also airlines, hotels, TMC’s and OBT’s. Begin the new year with ACTE and BATM: join us for a full-day event characterized by workshops and thought-provoking round-table discussions dedicated to the Business Travel Industry and its stakeholders.

Travel Discount:
Thalys is pleased to offer a limited number of return rail tickets between Belgium and the Netherlands to bona fide travel managers and buyers who want to join this event. Click here to make your request!


Moderator of the Day:
Corrado Simontacchi, Executive Board Member, BATM

09:30 – 10:00 | Registrations and networking

10:00 – 10:05 | Opening and Welcome

10:05 - 10:20 | International Business Travel Trends & Developments

Jen Bankard, Global Education Manager, Association of Corporate Travel Executives (ACTE)
Stephanie Smook, Regional Director EMEA, Association of Corporate Travel Executives (ACTE)

10:20 – 10:40 | Industry Perspective: How the changing European legislation is impacting the Payment Landscape

Tommy Vandepitte,
DPO, AirPlus International

10:40 – 11:00 | Industry perspective on the Benelux Market

Diving into the practical side of the changes in the payment landscape:
- Actual overview (virtual) payment systems
- Impact PSD2 and PCI compliance for companies
- Overview of card types and the payment landscape (online/offline/low cost/hotels)

Mario Kriebel
, Vice President Commercial Payment Solutions, BCD Travel

11:00 – 11:45 | Workshop: what the PSD2 legislation means and how it impacts payment facilities for Corporations?
Co-create your learning experience by sharing your concerns about the integration of PSD2 legislation, a change that all Travel Managers dealing with payments in Europe need to be aware of. We will walk you through its essentials, its origins and how it may change the payment landscape.

11:45 – 12:30 | Panel Discussions: suppliers' approach and solutions to guarantee transparency and consistency along the traveller journey
With Industry Experts, we will extensively go through the (virtual) payment methods which are commonly used to book travel services and will pinpoint the possibilities to improve internal and external solutions.

Jean-François De Mol, Sr Director Inside Sales and Client Retention EMEA, BCD Travel
Sandra Krethen, Manager Payment Solutions, Lufthansa Group
Wouter Versonnen, Strategic Alliances Manager, MobileXpense
Maximilian Waldmann, Founder & CEO, Conichi

12:30 – 14:00 | Networking lunch

14:00 – 15:00 | Round Tables: challenges and problems caused by the current payment systems on the market
Time to share your payment-related challenges and to get inspired by the know-how of other Travel Managers and Industry Professionals to take tangible deliverables home of the current Best Practices.

15:00 – 16:00 | Payment Solutions: Guidance through changes in regulations, best practices and pain points.

Vanderbemden Ann, Travel and Event Operations Manager, Deloitte Services and Investments
Emma De Lange
, Global Travel Manager, International Baccalaureate Organization
Ann-Sofie Van Wonterghem, Global Procurement, Barco & BATM Travel Professional of 2018

16:00 – 16:10 | Last Word and Takeaways

Pascal Struyve,
President, BATM

16:10 – 16:15 | Thank you and Closing

16:15 – 17:30 | Networking and Drinks Reception

Venue: Holiday Inn Brussels Airport

Click here for more venue information!

Address: Holidaystraat 7, 1831 Diegem
Telephone: +32 2 720 58 65



Become a member of ACTE today and receive up to 30% off the non-member registration rates.

All prices below are in EUR

ACTE Corporate Buyers & GOV/NGO's/Faculty: 


  • €0*


  • €179



  • €249


  • €329


  • €0*


  • €89

Processing Fee:
Cancellation/No Show (Buyer) Fee: €25
Cancellation Fee (Others): €25

Transfer Fee: €25
Administration Fee: €25


ACTE invites qualified bloggers, journalists and reporters for news dailies, financial publications, business travel publications, and broadcast media to submit a registration request for press credentials expressly for the purpose of editorial coverage. Press credentials limited to two per media outlet. Advertising sales staff may not register as press. To submit your request for a complimentary press registration, contact us.

*Registration fees for ACTE events are now included as an enhanced membership benefit for business travel managers. This offer extends to all existing travel manager members and any new travel managers who join ACTE in 2019. Membership must be valid throughout the event date(s). Corporate buyer members who cancel their registration less than 7 days prior to the forum or who are no shows will be charged a €25 cancellation fee. Cancellation fees are assessed to meet the final commitments for food & beverage at the host venue. To view the full cancellation and no-show policy
click here. Free and discounted registrations are non-transferable.

If you have questions, would like to register someone else, or have a registration requiring an invoice for payment contact us.

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