27 June 2019
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Practical approaches to evolve your travel programme to modern challenges
9:15 – 9:30 | Registrations for Pre-Forum Travel Managers Session
9:30 – 10:30 | Pre-Forum Travel Managers Only Workshop
10:15 – 10:45 | Forum Registrations and Networking Coffee
10:45 – 10:50 | Welcome & Opening
10:50 – 11:05 | International Business Travel Trends
Stephanie Smook, Regional Director, EMEA, ACTE Global
11:05 – 11:25 | Keynote Presentation
Matthew Holman of Simpila Healthy Solutions is going to take us all on a journey, a journey that is sometimes littered with emotional challenges, sometimes has moments to celebrate, but most importantly will help us to understand why Traveller mental health is such an important topic. After all, we are all first and foremost Human beings and we need to look at how we can all provide greater support to each other in the future when we experience mental health challenges.
Matthew Holman, Owner and Mental Health Consultant, Simpila
11:25– 12:25 | Session 1 - Managing the unmanageable - practical ways to regain control of your hotel programme
Travel managers across the world grapple with the hotel category, attempting to enforce compliance, manage leakage and ensure quality and savings. But is the effort worth the return? Come hear how companies have successfully reinvigorated their hotel sourcing, delivering a consumer-like experience and most of all, achieving increased value for their organisations.
Paola Baggi, Head of Global Sourcing Sales and Business Development, HRS
Valine Casagrande, Commercial Director, Hilton Zurich Airport
Nora Dauffy, Travel manager,Lafarge
Sabah Kahoul, Founder and General Manager, Business Travel Purchase
Underwritten by HRS
12:25 – 12:30 | Welcome by the venue host
12:30 – 13:45 | Networking Lunch
13:45 – 14:45 | Session 2 - Travel policy for a modern workforce
With many companies choosing to reduce, or in some cases remove travel policy altogether, this session explores how companies can move to a more Adult to Adult relationship with its travellers. Such approaches rely less on policy mandates, and more on influencing travellers to do the right thing, resulting in happier, better informed, safer and more productive employees supported by best-in-class technology.
Marina Hegemann, Managing Director, Tourist Mobile
Matthew Holman, Owner and Mental Health Consultant, Simpila
Joël Piffaretti, Travel Project Manager, Ecole Polytechnique Fédérale de Lausanne (EPFL)
14:45 – 15:45 | Session 3 - How can you drive both savings and a better traveller experience?
How to enable traveller experiences that will help drive compliance without breaking the budget. Having a programme that travellers will buy into does not necessarily mean a policy of five-star hotels and premium air tickets: a critical key to 'happiness', productivity and compliance is a pain-free end-to-end process...
- The booking process - if this is seamless, easy, quick and stress free to use, travellers will be happier to comply.
- Booking tools: is it easy to be compliant? Does the OBT display the best choices clearly and make them easy to select and book? Too much choice or too little?
- Stress-free expense management: is the technology intuitive, integrated and user friendly?
- Your communications: are they regular? Do travellers receive training and updates on how to use tools and services? Do they feel safe and supported? Do they understand why complying with policy is good for them and good for the business?
- Technology & data: tools and products designed to make life easier for traveller and travel manager
- Should you measure and benchmark engagement and compliance?
Koen Bavinck, COO & Co-founder, Roadmap™
Nora Dauffy, Travel manager, Lafarge
Christophe Zimmerli, Head of Travel Services, F. Hoffmann-La Roche AG
Underwritten by AMEX GBT
15:45 – 16:00 | Wrap-up and closing
16:00 – 17:00 | Networking Reception
Venue: SET Hotel Residence by Teufelhof Basel
Website link: https://www.sethotelbasel.ch/
SET Hotel.Residence by Teufelhof Basel is a design hotel & residence with young urban art in the middle of Basel's Old Town. The hotel is decorated with experimental and unique design classics, the rooms are furnished in style and fitted with the finest materials. The lobby has been designed to allow both customer meetings and smart-working- days. The conference rooms in the SET can accommodate a variety of events, from seminars to product presentations. The infrastructure adapts to your capacities and needs, this includes AV assistance, F&B catering and our competent staff at your disposal.
ACTE delegates can benefit from special discounted rates (up to 20%). For info and reservation, please contact the front office desk at firstname.lastname@example.org or call +41 61 261 10 10.
c/o Der Teufelhof Basel AG
Tel: +41 612611010
Fax: +41 61 2611004
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For your convenience, pricing below is shown both in EUR and CHF, using the exchange rate of 1.132. All charges will be completed in EUR at the current exchange rate.
ACTE Corporate Buyers & GOV/NGO's/Faculty:
*Registration fees for ACTE events are now included as an enhanced membership benefit for business travel managers. This offer extends to all existing travel manager members and any new travel managers who join ACTE in 2019. A nominal non-refundable processing fee of €10 is required at the time of registration and membership must be valid throughout the event date(s). Corporate buyer members who cancel their registration less than 7 days prior to the forum or who are no shows will be charged a €25 cancellation fee.
Cancellation, No-Show and Transfer Policy:
To view the full cancellation, no-show and transfer policy click here.
ACTE invites qualified bloggers, journalists and reporters for news dailies, financial publications, business travel publications, and broadcast media to submit a registration request for press credentials expressly for the purpose of editorial coverage. Press credentials limited to two per media outlet. Advertising sales staff may not register as press. To submit your request for a complimentary press registration, contact us.
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